Refund policy

All sales are final. Every item in our store is printed or embroidered to order, so we do not accept returns or exchanges.

Damaged, defective, or wrong items
Please check your order when it arrives. If something arrives damaged, has a printing defect, or isn't what you ordered, email us at npistore@newparadigminstitute.org with your order number and a photo, and we'll make it right.

Questions about an order? Reach us anytime at npistore@newparadigminstitute.org.